Returns & Exchanges Policy
We accept returns and exchanges under the conditions outlined below. Please review this policy carefully before submitting a request.
Exchanges
- Exchange requests must be submitted within 7 days of delivery by emailing our support team.
- Once approved, a return shipping label will be provided via email.
- Exchanges are void if the return label is not scanned by the carrier within 7 days of receipt.
- Replacement item(s) will be shipped after the original item(s) are received and processed.
Returns
- Return requests must be submitted within 7 days of delivery by emailing our support team.
- If approved, a return shipping label will be provided.
- Return labels are void if not scanned by the carrier within 7 days of receipt.
- Returns requested outside of this window will not be accepted.
Conditions
- All items must be returned in original condition unless otherwise approved.
- Items sent back without requesting a return or exchange will not be accepted.
- Shipping times for replacement items vary based on availability and destination.
How to Start a Return or Exchange
To initiate a return or exchange, please email us within the 7-day window with your order number and request details.
